Financial Services Guide / Product Disclosure Statement

Trading Mastery Pty Ltd

AFSL: 527599
ACN: 63 796 4375
ABN: 73 368 393 887

PO Box 1087, Terrigal, NSW 2260

 

 

1. Purpose of this Financial Services Guide

This Financial Services Guide (“FSG“) has been prepared and issued on 11 September 2023 by Trading Mastery Pty Ltd and replaces all previous versions. This FSG is designed to assist you in deciding whether to use any of the financial services offered by Trading Mastery Pty Ltd (ABN: 73 368 393 887) (“Trading Mastery, We, Us or Our”), the holder of an Australian Financial Services Licence (“AFSL”) (Number: 527599). 

This FSG has been prepared to provide you with generainformation about the service we offer. 

The FSG is an important document and contains information regarding:

  • the financial services we are authorised to providto you;
  • the cost of our services and how we are remunerated;
  • details of who we are and how we can be contacted;
  • details of any associations or relationships we may have with financial product issuers;
  • details of any potential conflictointerest;
  • our internal and external dispute resolution procedures and how you can access them; and
  • information on how we handle youpersonal information.

 

2. How can you contact us?

You can contact us by:

Writing to us at our Office Address: PO Box 1087, Terrigal, NSW 2260

Telephone+ 61 2 9054 5251

Email: support@tradingmastery.com.au 

Visiting our websitewww.tradingmastery.com.au

 

3. About Us and the Financial Services We Offer

Trading Mastery provides generaadvice in relation to Equities tretaiclientsTrading Mastery was incorporated in 2020 specifically for the purpose of providing educational services in relation to equities products available in the US and Australian markets. All Trading Mastery consultants in advice or sales positions also maintain RG146 licensing.

4. Who will provide me with financial services?

Services are provided by qualified employees for and on behalof Trading Mastery.

5. How will the services be provided?

Upon becoming a client of Trading Mastery, you will have access to online educational material and live webinars where you will be taught about the financial markets. 

We will provide you with general financial product advice through a number of means including:

  • In Person
  • Email / Website
  • Telephone
  • Newsletter

You will receive access to our Educational Program via our website, which includes an online knowledge centre, weekday market updates reports, twice weekly live online training classes, SMS trade notifications and annual live conferences.

6. Do we provide general or personal financial product advice?

Trading Mastery provides general financial product advice only. This means that the advice has not been prepared by taking into account your personal investment objectives, financial situation or particular needs.

Before acting on any general financial product advice, you need to decide whether it is appropriate for your individual financial situation. If you are in any doubt, you should consult with a licensed investment adviser, financial planner or accountant before making an investment or trading decision.

7. What risks are involved in trading the financial products we may advise you on?

All of the financial products about which we provide general advice involve risk. The level of risk involved varies greatly depending on the type of financial product. A description of the risks associated with each product will be outlined in detail in the relevant PDS, which will be provided to you by the product issuer.

You should consider the information contained in the relevant PDS before investing in or trading on any financial market.

8. How will you be charged?

You will be invoiced an initial joining fee of either AUD $6,497 or via a payment plan of $1997 upfront and five monthly payments of $1000. All fees are inclusive of GST. This amount includes access to Trading Mastery’s Educational Program. Certain additional services may attract additional fees but these will be fully outlined to you prior to you signing up for those separate services. We will explain all fees payable by you prior to any general financial product advice being offered to you.

You will also be invoiced a monthly subscription fee of $59 inclusive of GST.

Trading Mastery may receive volume-based rebates from product issuers it may reference in its online education services.

 

9. Other documents you may receive

We may provide other documentation as required. These documents may include educational material, client agreements or other offer documents.

10. Associations and Relationships Which May Affect Our Advice

Trading Mastery, its associates and/or other persons connected with Trading Mastery do not have any interests, relationships or arrangements that are material in relation to the general financial advice we offer. 

11. Privacy Policy

Your privacy is important to us and we are committed to compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We collect your personal information when you:

  • Complete and submit forms on our website; and
  • Visit any digital asset or website via a cookie. 

We do not disclose any non-public, personal information about our clients, former clients, or potential clients to anyone, except as required by law. These third-party service providers are required and committed to protecting your privacy and where they are offshore, reasonable steps are taken to ensure the same level of privacy is maintained as is done in Australia.

Please contact us if you have any concerns or if you would like to receive a copy of our Privacy Policy.

We may contact you from time to time with promotional and marketing material via phone, email and mail. If at any time you do not wish to receive marketing material, please contact us and we will remove you from our mailing list.

12. What if you have a complaint?

If you have a complaint about our products or services, you should contact Trading Mastery’s Support Department immediately via phone. Trading Mastery will thoroughly investigate your complaint and provide a written response to you within twenty one (21) days of receipt of your complaint. If the matter is complex and a longer period of time is required, you will be contacted and notified. We will generally provide a final response to you within forty-five (45) days of receiving your complaint.

Notification of complaints should be done in writing, addressed to: 

Trading Mastery Support Department

Mail: PO Box 1087, Terrigal, NSW 2260

Email: support@tradingmastery.com.au 

Telephone: +61 2 9054 5251

If your complaint cannot be resolved to your satisfaction by Trading Mastery’s Support Department you have the right to have your complaint heard by the Australian Financial Complaints Authority (“AFCA”). AFCA is an external dispute resolution scheme to deal with complaints of which Trading Mastery is a member (Number: 79902).

Using AFCA is free for consumers. See below contact details:

Websitewww.afca.org.au

Emailinfo@afca.org.au 

Phone: 1800 931 678

Mail: Australian Financial Complaints Authority 

GPO Box 3 

Melbourne VIC 3001

You can also contact ASIC on the Freecall Infoline: 1300 300 630. This is another alternative that you may use to make a complaint and obtain information about your rights.

13. Compensation and Insurance Arrangements.

Trading Mastery has professional indemnity insurance in place which complies with section 912B of the Corporations Act 2001 (Cth).

The professional indemnity insurance in place relates to the financial products and services offered by Trading Mastery and the conduct of both current and past representatives. 

 

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